Shipping & Delivery Policy

Shipping & Delivery Policy

Effective Date: July 12, 2026

Thank you for choosing iHeRQles™ and Live Younger Now™. We are committed to delivering your order safely, securely, and as quickly as possible. Please review our Shipping & Delivery Policy before placing your order.

Order Processing

Orders are processed Monday through Friday, excluding weekends and public holidays.

Most orders are processed within 1–3 business days after payment has been successfully received.

During periods of high demand, product launches, or holidays, processing times may be extended.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, where available.

Shipping Destinations

We proudly ship to customers in 100+ countries worldwide, subject to local laws and shipping carrier availability.

If we are unable to ship to your location, we will notify you promptly and issue a refund if necessary.

Estimated Delivery Times

Delivery times vary depending on your location and shipping method.

DestinationEstimated Delivery TimeUnited States3–7 Business DaysCanada5–10 Business DaysEurope7–15 Business DaysAustralia & New Zealand7–15 Business DaysAsia7–20 Business DaysAfrica10–20 Business DaysSouth America10–25 Business DaysOther International Locations10–30 Business Days

These delivery estimates are not guaranteed and may vary due to customs processing, weather conditions, carrier delays, or other factors beyond our control.

Shipping Costs

Shipping charges are calculated during checkout based on:

Destination

Package weight

Shipping method selected

Promotional offers (when applicable)

Any available free shipping promotions will be clearly indicated at checkout.

Order Tracking

Once your order has been shipped, you will receive an email containing:

Shipping confirmation

Tracking number (where available)

Carrier information

Estimated delivery date

Please allow up to 24–48 hours for tracking information to become active after shipment.

International Orders

International customers are responsible for any applicable:

Customs duties

Import taxes

VAT or GST

Brokerage fees

Government charges

These fees are determined by your country's customs authority and are not included in the purchase price or shipping charges unless otherwise stated.

Incorrect Shipping Information

Please ensure your shipping address is complete and accurate before submitting your order.

We are not responsible for delays or additional shipping costs resulting from incorrect or incomplete address information provided by the customer.

If you notice an error, please contact us immediately. While we will do our best to update your order, we cannot guarantee changes once processing has begun.

Lost or Delayed Shipments

If your package appears delayed:

Check the tracking information provided.

Contact the shipping carrier for the latest status.

If you still need assistance, contact our support team.

While we work closely with our shipping partners, we are not responsible for delays caused by:

Severe weather

Customs inspections

Carrier disruptions

Natural disasters

Labor strikes

Other circumstances beyond our control

Damaged Packages

If your order arrives damaged:

Take photographs of the packaging and products immediately.

Contact us within 7 days of delivery.

Include your order number and supporting photos.

We will review your claim and work with you to determine an appropriate resolution.

Missing Items

If your shipment is missing an item:

Verify your order confirmation.

Check all packaging materials carefully.

Contact us within 7 days of receiving your package.

Our support team will investigate and assist you as quickly as possible.

Delivery Refusal

If a shipment is refused by the customer or returned due to an incorrect address, failure to collect the package, or unpaid customs fees, additional shipping charges may apply before the order can be reshipped.

Order Changes and Cancellations

Orders begin processing shortly after they are placed.

If you need to modify or cancel your order, please contact us as soon as possible.

Once an order has been shipped, we are unable to cancel or modify it.

Contact Us

If you have any questions regarding shipping or your order status, please contact us:

Fitumi Enterprizes, LLC

Email: [email protected]

Website: LiveYoungerNow.online

Our customer support team will be happy to assist you during normal business hours.

Thank you for choosing iHeRQles™. We appreciate your trust and are committed to delivering your products quickly, securely, and with exceptional customer care.